FAQ | Common Asked Questions
Sizing details
You will have instant access to 5 different size options in high-resolution JPG files. You can print any size at home if you have a printer or choose an online printing service.
Custom and personalized orders
If you need a specific size that is not available among the sizes of the item, please feel free to reach out to us and we will gladly customize it for you.
How can I access my digital downloads?
After your purchase, you will receive an email with a link to download your artwork. You can also access your downloads directly through your Shopify account under the "Orders" section.
Issues with Downloads
If you encounter any issues with your download, please reach out to us within 24 hours of your purchase. We will do our best to assist you with any problems related to file access or download issues.
Can I get a refund?
All sales of digital products are final. Once the files are downloaded, we cannot accept returns or offer refunds.